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    • Investigation Outcomes

      The complaint may be found to be: Substantiated (true, likely to have happened). Unfounded (false; could not have happened). Unsubstantiated...

      May 22nd, 2020 239 views 0 likes

    • Investigation Process

      Depending on the nature of the complaint, the Community Care Licensing Investigator will: Come to your home (this home visit...

      May 22nd, 2020 232 views 0 likes

    • Complaints

      A complaint is an allegation that a regulation or law is being violated (e.g. Title 22 or Interim Licensing Standards)....

      May 22nd, 2020 212 views 0 likes

    • Investigations

      If we receive a complaint from any source, Community Care Licensing (CCL) conducts an investigation.  How investigations are handled depends...

      May 22nd, 2020 219 views 0 likes

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